Printer Service

Magnificent Suppliers Ltd is one of the largest and most experienced wide-format service organizations in Kenya. We offer authorized service and repairs for Canon, HP, Kyocera, Xerox, Bizhub & Epson printers. Our authorized technicians deliver prompt factory-trained service and maintenance. Keep your machines running smoothly with a service contract, or call us when there is needy. With the right care and maintenance, a quality printer can provide many years of trouble-free service, but it is important to care for that printer the right way. Like any piece of computer hardware, a printer requires specific maintenance, and if that maintenance is not performed, the useful life of the printer will be greatly reduced.

Preventive Maintenance


Laser printers accumulate dust and other contaminants from their environment and the paper they process. Inkjet printheads also attract dust, which can interfere with the proper emission of ink onto the page. Rollers and other parts of a printer’s paper path can become soiled from regular use, or the introduction of loose toner or stray ink inside the machine. Jams and misfeeds can introduce fragments of paper into the working mechanism. Without preventive maintenance, these contaminants can reduce output quality, cause operational problems or even stop a printer from running.


Routine maintenance includes proper lubrication of appropriate moving parts inside a printer. Especially in the case of a high-volume networked printer, the combination of constant use, heat, the byproducts of supplies and consumables and the gradual depletion of lubrication applied during manufacturing or service can cause squeaks, balky operation and even failure, all of which preventive attention can eliminate. A seasoned technician or experienced operator combines experience with machine-specific study of documentation to know what to oil and what not to touch.

remain responsive across devices

Printers operate properly only if the software that controls them runs smoothly. Without periodic checks to assure an up-to-date, properly functioning printer driver, the software can fall behind an updated operating system and cause compatibility problems. Periodic checks of the manufacturer’s website for bug fixes and maintenance releases can help assure that your hardware avoids the malfunctions that a bad driver can cause, including garbled output, failed print jobs, error messages and wasted time and supplies.
Self-Test & Configuration Check

Perusing the self-test and configuration pages that many printers can produce when you press the proper control-panel key combination gives you valuable information about your printer’s output quality, setup and parts life. Each printer incorporates a combination of short- and long-life components, some of which define the working life of the machine because of their cost of replacement or the built-in limits of the hardware design. Because self-test pages report duty cycle statistics, including total pages printed by an individual machine, they can give you a picture of the hardware’s life cycle and help you plan for major service or replacement.

Services Available

On-site repair

Troubleshooting and assessment

Factory warranty repairs

Complete printer rebuilds

Print quality issues

Preventative maintenance

Large stock of spare parts and printers

Maintenance kit installation

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